Built to perform.Automated to scale.

The Dot Scripts is a design and engineering studio for small and growing businesses. We design and develop websites and applications, then apply AI to automate the administrative work that surrounds them.

Book a consultationExplore automation

Hyderabad and Melbourne. Established 2017.

Two disciplines, one team.

Some organisations require a new website or application. Others need the processes behind it automated, or AI systems developed for more demanding work. Most require a combination, followed by marketing to reach customers and ongoing management to sustain performance.

Build

Websites, applications and design that generate enquiries.

  • Websites
  • E-commerce stores
  • Web applications and portals
  • Mobile applications
  • UI/UX design
  • Branding, graphics and content
Explore Build

Automate

AI and automation that relieve your team of repetitive work.

  • Automation audit
  • AI assistants and chatbots
  • WhatsApp automation
  • Workflow automation
  • Integrations
  • Document processing
Explore Automate

AI

AI agents and generative AI, engineered for dependable use.

  • AI strategy and feasibility
  • AI agents
  • Generative AI applications
  • Knowledge assistants
  • Custom AI development
  • Voice and conversational AI
Explore AI

Grow

Marketing that brings qualified local customers to what we build.

  • Search engine optimisation
  • Google Ads
  • Social media marketing
  • Email and WhatsApp campaigns
  • Analytics and tracking
  • Conversion optimisation
Explore Grow

Manage

Hosting, security and optimisation that sustain performance as your business evolves.

  • Hosting and updates
  • Security and backups
  • Monitoring
  • AI optimisation
  • Ongoing improvements
  • Reporting
Explore Manage
View all services

Where automation delivers value.

AI is most effective when applied to a specific, repetitive process. These are the processes we automate most frequently for small businesses.

  • Enquiry handling

    Every web form, WhatsApp message and missed call receives a prompt response and is recorded in your CRM, at any hour.

  • Scheduling and reminders

    Customers book appointments independently. Reminders and rescheduling are handled without manual follow-up.

  • Quotations and invoicing

    Job details are converted into draft quotations and invoices in Xero, Zoho or Tally, ready for your approval.

  • Customer support

    An assistant informed by your policies and catalogue resolves routine questions and refers complex ones to your staff.

  • Document processing

    Invoices, forms and PDFs are read, validated and filed in the appropriate system.

  • Reporting

    A concise summary of sales, jobs and pipeline, delivered to you each week.

Sectors we serve.

We concentrate on sectors in which small teams lose the most time to enquiries, scheduling and administration.

Healthcare and clinics

Appointments, reminders and patient enquiries.

What we build and automate

Real estate and property

Listings, lead management and CRM.

What we build and automate

Retail and e-commerce

Orders, inventory, support and marketing.

What we build and automate

Trades and professional services

Quotations, jobs, invoicing and client portals.

What we build and automate

Selected work, in production today.

View all work

Screenshot of iyracare.com

Website

iyraCare

The product website for a clinic operating system. It sets out the intended users, the function of each screen and the protection of patient data, and offers a free trial.

Read the case studyVisit iyracare.com

Screenshot of saveenergynow.net

Website

Save Energy Now

The public website of a Victorian energy upgrade provider, covering hot water systems, air conditioners, solar panels and batteries, with rebate information and quotation requests.

Read the case studyVisit saveenergynow.net

A four-stage process.

Our full approach, engagement models and standards

  1. Audit

    We examine how work moves through your business and identify where time can be recovered.

  2. Plan

    You receive a written scope and a fixed price, setting out what we will deliver and the outcome it is intended to achieve.

  3. Build

    Development proceeds in short cycles, each concluding with a working version for your review.

  4. Run

    We host, monitor and refine the system on a continuing basis.

Effective, and under your control.

AI systems are fallible. Every system we design proceeds from that assumption.

  • Human approval where it matters

    Quotations, payments and any communication sent in your name await human approval until you decide otherwise.

  • Your data remains yours

    Systems are established in accounts that you own, with providers that do not train their models on your data.

  • No vendor lock-in

    You own the code, the accounts and the documentation. Should the engagement end, everything continues to operate.

  • Measured outcomes

    Each automation is tied to a defined metric, such as hours saved or time to first response. If the metric does not improve, we revise the approach.

Our technology stack.

A focused stack, led by JavaScript and TypeScript, that any competent developer can adopt and maintain.

View the full technology list
  • JavaScript
  • TypeScript
  • Python
  • React
  • Next.js
  • Node.js
  • React Native
  • Flutter
  • WordPress
  • Shopify
  • PostgreSQL
  • AWS
  • Google Cloud
  • OpenAI
  • Claude
  • Gemini
  • n8n
  • Make
  • Zapier
  • WhatsApp Business API

Two cities, one studio.

Operating from Hyderabad and Melbourne, our team is available to your project for most of the working day.

The Durgam Cheruvu cable bridge in Hyderabad by day

Hyderabad

Telangana, India. Where the studio was founded in 2017.

The Melbourne skyline across the Yarra River by day

Melbourne

Victoria, Australia. Our base in Australia.

Frequently asked questions.

Are your services suited to small businesses?

Yes. Small businesses are our principal clients. Most engagements begin with a single website or a single automation, not a large transformation programme.

Will we need to replace our existing software?

No. We integrate with the systems you already use, and recommend a change only where a tool offers no means of integration.

Can you deliver a website on its own?

Yes. We build each website so that automation can be introduced later without rework.

Do you work with businesses outside Hyderabad and Melbourne?

Yes. Those are our two locations, and most of our work is conducted remotely.

Discuss your requirements with us.

An initial consultation carries no obligation. We will advise what we would build, what we would automate, and what is best left unchanged.

Book a consultation